- Item Type: Makeup Sets
- Ingredient: Pigment
- Benefit: Long Lasting, Natural
- Package Includes: 8 Pcs
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is excellent, recommend store
I'm very satisfied, thank you so much!
Really disappointed, expect a repayment, bad packaging, it shows that was packed in that State apparently
Loved my wife.
WoW 1 more very happy recu tell than expected
Really love it! Everything looks like in pictures. Seller also free gift! Really like the gift. Thank you! Will keep order more
Excellent packing, all in great condition. Only was weak in time delivery.
very good makeup
For the second time to buy. Great set. The gift. Good quality.
Quality is quite good. Lipstick color in a little brighter than the photo. Unfortunately, after 5 uses eye liner-it dried (though tightly close the CAP)
sorry for late feedback,thank you very much,i highly appreciated your online sopping service.thank you
in the makeup set all item are good but blush broken. Thanks
Set excellent, very happy.
This is the second time buy in Focallure and arrives super fast, 10 days, always comes well wrapped and this time won to toast haha I loved the lipstick, the gloss Waterproof, mascara also… And everything is pigmented! Very neat! Thanks Focallure!
Happy, cosmetics Super!!