We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied with the goods. All perfect.
Is not send the shipment Https://islamhouse.com
Watch cool, took up this white, but they are brand, but black is great))) look on the hand is very beautiful. Advise, fast delivery, very well packed, you can not worry about what happened to them that will happen on the road, it works, and plus two bracelets gift)))))
Thank you for gifts, very nice)))))
Good product, the same as requested.
Cool watch, very stylish but not for ARM
A second time. The first was white, served for a long time if not lost… Battery does not shrink fast, but still ticking loudly (delivery fast. Thank you
Excellent packaging, 26 days shipping, transportation safety looks good, good description, high quality product, I liked it very much, recommend the product and store.
Watch very good, I am happy. Polhode rezinochku beautiful. Thanks.
Everything is fine
Thank you for goods and gifts! All very quickly, packed very well. Watch just like on the site. Seller recommend.
Great store, good goods, Fast shipping.
Excellent goods, come quickly! Battery included, soft strap ..... many pros…
watch suttible for price. nothing special to say. it is good, plastic, for woman hand. thank store for gift.
Everything is fine. Watch as the photo, even better. Seller recommend
The package was good. As described. Delivery time was fast. Thank you verry much. I recommended to others as .
Watch super! Shipping ukrainu 2 weeks, a new e-mail
Looks beautiful.
Watch excellent! More for free 2 bracelet put, thank you!) recommend
Long Service, and in general all is fine. Thoughtful. Put the silicone bracelet and ring of beads. His wife liked
beautiful watch as described fast shipping thanku
Great watch
perfect same as pics
Thank you!! I love it
Very high quality made! I happy!