We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag is great! Waiting surpassed. Better than expected thank you so much!!!
Beautiful handbag, handle well sewn (true when the handbag tablet or book). Shipping to MO less of weeks. Good store!
Did this for 1400 come down, side zipper fakes, pockets, main zipper is metal, tight is fastened. Reduced arrival because marriage, visible in the photo 3
Good bag. Color dark blue. Afraid that too will be bright, no good looks. All locks work. Do not hesitated, well packed. I AM happy with the purchase. Only the straps on the arms too narrow, could have been a little wider, and recommend to buy. Came quickly, all tracks, good store.
Bag well made, much more beautiful than in the picture, elegant, small but spacious. Perfect delivery. I am very glad, I didn't think it was so cute. Thank You, nice product.
Bag wonderful smell without impurities of chemicals, ordered the first time, buy happy, store is done, all advise, case not wrinkled, has been enclosed with air. Thanks to the seller.
Good quality, fast delivery. I happy! Thank you
Bag came a little wrinkled. But the quality is supper
Shipping took 17 days, monitored clearly. Bag come with air bag inside. Looks cheap, the price not pull. Rough leatherette. Average size. Not a small or large. All the accessories and the whole works. Inside the bag is large, split one zip pocket. There are inside the small pockets for phone back bags small zipper pocket. The color of accessories-gold. The store sent the goods quickly. Did not communicate with him, was not necessary. Photo will add more later.
Didn't smell at all. Perfect size. I'm very pleased. Thanks
Was the Sakhalin long, almost 2 months, but the goods I happy
In the past month. Quality very decent
Bag good, come quickly. Leatherette rude, size smaller than expected, bag and a little помялася side, although a package with air. Will wear.
Paldies, esmu apmierināta!
Third time, all 5 stars, Excellent store/
It is as indicated
Custom made 11.11, received 05.12. Bag good, spacious, store put air package. Claims no, most likely it so we produce delivery. The photo shows that dented side bags at, but after the socks straightened. The second photo shows the inner pocket torn, of course it is not critical, but not nice (it removes one⭐ Basically recommend seller and this bag. Pocket sewn)
Like the bag, came to 1,5 months.
Product Description and photos. Bag has not lost its form, because the store put into bags "air cushion". Seller recommend
nice thanks
Bag class, from China did not expect, thank you store, all carefully packed and the quality is excellent.
Good day. Bag come in very good condition: inside the air bag, no bruising, no smell no. However, size a little smaller than desired. 2 small pockets and middle compartment inside there. For the money is very good bag! Wear with pleasure. The future will look more bags this store and store.
The item eventually arrived so I cancelled a dispute. The bag is lovely. Very well packaged. Thank you.
Bag is not bad. but despite the fact that the package was in the air is a little room, the photo you can see them. hope to align
Bag excellent, fully consistent with the description, no odor No. Thank you for goods and fast shipment