We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast!! Quality is good though batted package inside a little skewed but has come to form, stinks first day. For 1170₽ simple gift
Good bag. A Little handle weak, and in general is OK!!! Select the shipping of RF, but the store sent from China!!!
Very like the bag, looks like leather, I am happy. Even in the thread, so as not to dissolve. Came to me in 13 days after order!
Good quality, delivery 3 weeks
Featuring
Like all other than the awful smell. For two months, and smell more present!
Bag supper for money. All appreciated. But of course a slaughter at first.
good, beautiful , I like it
received much earier
Bag excellent! As the picture! But I think that would be a bit more. Looks good, not cheap. There is little smell. Seller sociable. Recommend!!!)))
Bag came in one piece, packed well, never zalamalas. Overall nice, was less than I expected, but sufficiently large, in general, medium size. With regard to the handles, raising doubts about their strength, In my opinion too frail, last for a long time, but we will see. Complementing The review if that.
Book bag blue color make the payment. The Seller after some time wrote that blue bags no. I ask to return money, and the store sent the black bag. Seller wrote that is off, but I should still make order. Bag good, but not the same color.
Very beautiful and stylish. Small but roomy. Super-Duper!
Received the bag, very like, but it is small. Quality is good, well-packaged. Thank you for the gift!
Cool bag, like. Very well packaged (inside was inflated to not deteriorated form). Seller put key.
Bag yakіsna, Ale real small (trіshki rozcharovana
The Quality is quite good, but smell inside the terrible, did not know if than _ ever bring it
THANK YOU very much. Great bag. Better than I expect, only color otlichaetsya photo, it is blue, and dark purple. order arrived very quickly well packed, not folded and odorless
Bags come in 2 weeks. High quality sewn, has a nasty disappears. Bag is worth the money. Can be ordered.