SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All fit. His Wife happy. But wear with or without underwear, either with seamless. Very distinguished.
Its size S L ORDERED and not regret. My Height 170, parameters of 86-62-92
very beautiful dress, however very long delivery
Very quality nice and fast shipping. Recommended.
Very nice dress. Thank you!
Took S, but barely fit into it, it's rather XS, quality standards
Dress came after the expiry of the Buyer Protection. Quality description. On the very slim girl: 87-62-90
Synthetic fabric, slightly shiny. Cut straight, so the OG 87, FROM 66, ABOUT 96, very much in the waist, need to alter. Height 155 cm, dress below the knee, like the photo of the store. Color don't like, as-faded, the photo seller color more rich
Very beautiful color, dress set fine)
Parcel arrived quickly. The Fabric is not particularly sticky and there is no wool thread.
product looks ok. Shipment was very late
Gorgeous. Size M perfect for a 34, and with a baby in belly too. I Love the rendering
Perfect dress! I already had a grey one, now got one in black too. Thank you!
The dress is beautiful and very good quality, but size s proved too small, although usually wear Xs. If you do not like, that was just sooooo obtyag, it is better to take the 2 sizes larger. Or at least for one
Dress is good. His Wife liked.
Normal dress. My height is pretty long. Jersey knitted. Cotton much. Only fabric tonkovat, clear. Just underneath all seamless. Color match, too.
Dress like, thank you
All fit the size 46
Super. my settings 92-70-100 ordered a Chl. super is. less than to the breasts… girl some write what they take in the size of yourself underestimate. excellent Quality of the dress. uvet saturation. take. but highly recommend браьь one size larger. the fabric is not strong pull. but action figure makes sexy
Dress compliant with photos and descriptive.
All good! Dress come in size of just. Fabric soft, very nice body, a little stretch, high quality in appearance. The Only negative, that under it is not suitable for every underwear as a little shine and one can see the seams. Thank You)
very nice dress
All is super!!!