SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Roklyata e beautiful and quality e sutured. Tsvett precisely Kato Platt e synthetic. Българска or европейска номерация Si kupuvam 52 size porchah 4HL and Tova e точният size. Продавачът e посочил size correctament
Dress like the size, style is very beautiful. Even the total figure sitting! Thank you!
Dress is good, fabric is not very thick, but not shine, a little too big, but it is not okay to Russian 50. Seller Thank you
Order goods come match, like the picture
Dress come, after a long wait received goods. Dress synthetic, OG 107, об108, Height 172, dress above the knee 10 cm, the waist dress is not in place, under the bust, waist Long aligns the position, store put rezinochku as a gift, thanks
Very good
Dress scoring, if it could be delivered 10 stars. The color is much darker than the photo, but I knew about it, as scanned photo in a review. The 56 size took 6XL, made the right decision. If is replenished, it is just too. 6XL suitable for 58-60 size. The Owners Of chic priests itself. Full kolenochki covers, buttocks reduces the chest emphasizes, as the order. I love it! Wear to work. Also a moderately warm. The office in the winter as a suitable time. Put 5 + + + + + + + + + + + + + + + + +
Dress is good, but synthetics, size, the 48 had taken 3hl
Dress very much, village perfect looks good. Thin knitted fabric, cool summer go
Nice dress. The first purchase in this store. It took up in green. Very much. Decided to take in black, made the right decision. Grade 5 *. Shipping at this time was longer. To Tashkenta 50 days. Happy, recommend
It's black dress, although the photo looks more like a brown, but for me black even better. Thank You very much. Parcel arrived fast track. Advise store.
Nice dress. Fabric is synthetic, but not bad. Enough thick to wear it in winter.
Fabric thin synthetic. The fan. I don't like
Dress fits perfectly, material comfortable feel, no protruding yarns, Slider beautifully wszyty.