SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Duzhe warm hudі yakіst бомбезна.
Normal warm sweatshirt, wear M hoodie l took the volume looks but not huge. Color live in my opinion is better than the photo. Not just like small HOOD: On my head just fit, but I ever do not wear, so that's not a problem for me
Honestly, satisfied! Highest quality! Very soft inside and warm, the most important thing. Fit in size, M ordered as everyone says, you need to take one size larger or become less than you need. Everything in the picture. There is not very long, within a month to Tatarstan. Delivery Service good, courier. Believe it is a great product. Advise all))
such soft material, super warm for winter! same as picture, if u like more oversized go two or three sizes up. shipping was super fast!! great product, recommend!
Height: 1,63 cm Weight: 47 kg. The size XL me was perfect, in size oversize. I love it! The inner fabric is very soft and pretty harbors. Recommend!
very soft sweater however I would recommend sizing up. I ordered a large for a looser fit but it fits like a medium. Took about 3 weeks to come. Overall, it matches the product description and thankfully fits well.
The European S, perfect fit size L, I would even XL took that would be oversize! Read the comments about the pocket, yes, he really crooked, but it's not too much! Not really fast delivery!!!
Product corresponds to the price. Hair slightly electrified, a little shabby lace, but overall a good product. Took M with the expectation that will sit baggy.
Nice, thank you.
Very nice, comfortable! The same class as the photo. Fully satisfied, plan to order another different color :)
175 cm and size M clothes take XXL-perfect
Size L. Looks like oversayz. Downside is that small hood, and it is important for me. Head certainly fit, but it should be free. After the second time pellets are formed. For my money probably standards
Dyakuyu, all Shvydko
Attention the sweet size very small: size on tag is L and this is hardly the right size for a teen who s'habille normally in S
Good goods, delivery very fast, delivered by courier, recommend
Size Really malomerit! Its S l took and found that just sewn on me. Material non-slip and soft. Hope the same warm, like and COOL! <3
Bombicheskaya hoody, at first feared that mistake size re-read all reviews eventually temper XL, my Russian size 44-46 village rules, it is as oversayz well short of the most. QUALITY fire, in general I enjoyed more way courier to house brought. Order went 2 weeks. Color way too fire
Taken delivery SDEK directly to your home and fast enough. Hoody plain. Not bad but not WOW! Walk Of course will be in it. Nice color. The height is 172 m and took me all village and sleeves and waist standards. If want oversayz is better of course take more. Thank You Very Much!
All super. Кофти іdealnі. Priyshli 2 tizhnі to Lviv. Україна. Тепленькі.
All fit. I love big things. Quality fire in 800. Mega fast, even though that holidays. Delivery to the apartment. Will still be ordered.
What I want is just free, thank you the quality is good.
Quickly and efficiently. Take one size bigger
Ordered 11.11 came in 5.12. Hoody s Russian 40-42, the height is 165 good, short sleeves, color beautiful. Fleece inside.