SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quality Nice charm
Excellent кофтана 46 size take M
just as the picture, maybe a little bit on the mustard side, but nothing special. I am 170cm and 55kg and the sleeves fit me perfectly
Come very fast, convenient, match the description. Looks exactly like the picture.
Jacket-warm. Soft, nice body and that the most important (for me) it over. Order Size L, ordered without thinking thinking that you need to change the size, and no. All of the village, dvolno 100 also for the price. Will order again
Order sent and delivered quickly. Ordered L wear M, but she 'S on me (((and I'm not about long sweaters, sleeves short. But vprintsype wearable. It 'S not Hoody but not blouse that somewhere, not shine.
Satisfied with the shipping. The request is as the pictures shown by store.
Delivery within 2 weeks by courier! Baby like!) Thank you!
Good quality and so beautiful
It's for 8 days, cm 2 big sleeve cardigan itself. It is light, thin, very high quality, we are in the town of K, thanks. Color not vyrviglazny, very nice. Soon Add Pictures
Sweater very good quality, soft, synthetics. To Yekaterinburg reached 26 days. Parcel tracking. The most important thing that I liked, so is the courier which brought home the order. Size like took-M. His height 163, Russian size 40-44. Was pleased with.
The quality is excellent. Fabric soft and soft; no hooks, it's cool. Delivery fast, despite the loaded season.
Blouse is very like, happy.
It is perfect, good furniture Material
Very I really like it fits perfectly and I got the large it's just perfect I like the material it's all very soft and jacket oh man my daughter loved it and it fit her perfect everything arrived and was packaged well and very happy customer thank you so much⭐⭐⭐⭐⭐
Will be delivered in two weeks. And (that me surprised and pleased) came to the courier. Just like in the description. I liked! Thanks to the store)
Great jacket, come quickly, express delivery! But there is a problem I changed number and courier could not to call me, parcel sent to a warehouse. I got in touch with store, thanks to his huge handed my new number them, but they are not expert call, then I again wrote to the seller and he told me their Contacts, called itself. Very helpful seller always answered and tried to help! Thanks very glad that received a jacket.
Delivery to door, all carefully packed. The item fits the description. All stitched, thread, выглядывающи of under no seams. Worthy supplier. Recommend.
Its worth the price but too short and others as described.
Perfect, as the picture, Super! Jaime lot