SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty dress. Thank you very much!
not bad..i like it.
Very beautiful dress, material comfort, quality is good, the very carefully. Exactly as the pictures
Dress faux thin silk. The chest 92 fit well, length to floor height is 155, will clean up the length. Pretty dress for summer, well.
Beautiful material but for a xxl it small enough same level arm too tight a share its it perfect, fast delivery
Ordered the 11/11/18 and arrived the 07/12/18, is very nice and cool, the buttons of the pockets are not gold, but by else Is Wonderful green color Military and the design, I have 102 cm Bust A Little opens not over, 80 cm waist, 108 cm for hip, It is by the my ankles. Girl stars recommend them.
A little small, but it is fixable) You just need to lose weight)))
Fits the description
Nice dress, well made. Very long, but okay.
Dress is excellent. Fabric odorless, nice body. Do not shine. Flat seams, no thread. Satisfied with the purchase. It quickly. Seller recommend.
Shipping to Lower Novgoroda about a month
Perfect! Don’t hesitate to buy! Buy two sizes up, shipping took one and a half month.
I really love it!!!
Thank you very much!
Love this dress. I get so many compliments for the dark blue one, I had to order the red one as well. Thank you very much!
Is like the D is scription the V is direction all ordered a liter I use a M and l is just a bit me has not been small is best to order a size more I use a ordered a L and even that has been the L A little small
perfect fit ...will order again from this store
Dress well. Color, as in the description. Wear life size 40-42. Took The dress size M. S would be more obtyag, but would be too short. Composition: 30% cotton, 70% polyester. Material Is thick, but stinks plate. Advise.
Dress like it. The 84-65-90 size M fit. Immediately gave the seamstress to rework. Shorten sleeves, reduced the length, sew button between the two buttons on the chest (otherwise it would be visible chest due to wrong location buttons). Shlёvki height 165 were sewn too low (rather like the growth of 175), they also have moved. The length of my height was to the ankle, look very beautiful. Material for cool summer weather, the cold is not suitable, because the fabric is thin. Electrified slightly a little wrinkled, but heavy iron.