SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress is good, the height 160 cm foot, three-quarter sleeves. Seller fast forward and price less have. Recommend and dress and store!
15 delivery days, very fast delivery. Super of quality, looks very nice looking. Is the same as shown in the description. Of thick fabric made. Definitely recommended!
Wonderful dress. Did not expect, that it is so cool and for the modest money. Thank you
Parcel not come and store returned the money
The dress is gorgeous, feel great and the tissue is well suited to the body. Good choice and very fast delivery
I am so excited. Dress very much. Took office. So soft, nice body, not obtyag, free. The ОГ92см ordered L. Just a figure. Sewn neatly. Shoulders in place Super! The growth of 158 great length 8 cm above the knee.
Dress is beautiful and good quality. Dress super the presents live. Quality ok. Size S fit for PP wearer also size M.
Dress came after 2 months of order. Super long standby time.
Quality the price
Fabric is thick not Kolya, flat seams, no single holes!
Dress is perfect for the most matches the description
Super, is waiting for him, excellent material, size, super quality, good, it's time I am very happy with the orders recommend!!!
Gorgeous!!!!!!!
Nice dress, size XL 50 pp, have 48 pp, took stock of the belly, the 6th month of pregnancy is still free, all carefully sewn, not crooked and not askew, good value for money. It's for 3 weeks.
Dress like in the image, to me it is a little big should have order a size less than my measures are 100-90- 100. Pero I'm happy because feel good Model
Nice dress, every day. Flat seams, neat. Took Elke, wear size 48-50. Only made behind two groove, to define the waist.
Thick material, very beautiful dress. Size S = 36
dress as shown in photos, 2 weeks to Aus. nice dress
Same as the image, the tabela the measures is correct. The tissue is synthetic
Very Fast… Quality nice and perfect size. S in Spain and me going perfect
Top Qulaity and same size
love this dress, thank you
Beautiful dress. The description is like the picture. Good quality. The dress is for my mother and she is happy.
Neat stitches, as described. A bit uncomfortable in chest.
Very nice quality.