SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery - 7 days!!! Amazing! Great Quality! Very happy! Thank you store!
best, i like it very much.
Quality of course so! Hlipenkie! Very light (like cheap plastic) Description certainly meet, but it is clear that cheap China
Nice Watch
looks Whopper, got a little cloth to clean it with, arrived within 2 weeks, battery includee
Best quality. Product as same as described.
Cute design with cheerful colors! Have one too in green with red belt. Looks decent and well finished off. Has Beautiful band and fits snugly. I have narrow wrists, but watch is fine. The point gives the hours to, the pointer is the minutes. Easy to read.
Delivery fast, watch cool, exactly as the picture. Nowhere chips, scratches or abrasions. Were wrapped in multi-layer special. Packing, without box. But the store additionally put a towel to wipe the body. Detail and nice! Overall very happy with the order. Thanks to a quality product and fast delivery!
Görselle same
Perfect for casual dress
The watch - super! The store is very good. Parcel delivered to Moscow in 2 weeks
The watch is very well made, looks very nice. The package of the parcel was very good.
Goof Quality
Stylish and High Quality
Recommend!!!
Ürün ankaraya 10 days arrived. Lanyard beautiful. It is 2 dolarlık dandik watches does not come across as.
Simply Superb. This is an Excellent Watch. It is very much accurate as per its description. Build Quality is Good and looks unique. The watch came decently packed in its box. Colour combination is too good. I received this watch much ahead of its actual delivery date. Highly Appreciated. GeekThink is highly Recommended.
High quality and fine workmanship. With good conscience can I recommend! Many thanks dear, always happy…
super!
everything ok.thank you.