We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag fire!! Looking for something to replace white bag шоперу, the summer) choose gray-a good color) with jeans, white sneakers, colorful shirt is chic)) Shipping сдэком! Thank you for quality and service!!
Fire. Soft, no smell, spacious. For one thing, waited a long time, but waiting paid off.
very good :) thank you!
Good bag, as the picture, without flaws. Advise you to take!
Bag is great. Super shape, beautiful color, good fabric. I plan buy anothet color. Thx you
Is Beautiful, carefully made, hope long me posłuży. Thank you and recommend
Description
Bag garnoї of, recommended.
Cool! Cool! Cool!
Delivery fast. Quality is good, only in the cold takes a certain form and "freezes". Spacious. AND durable. Advise.
Bag looks deshego
Very good
Good quality sling bag.
Very good bag, super! Fast shipping, i am very happy.
As D photo! Perfect
Nice
Bag good, but very narrow handle. Can Quickly break.
Awesome bags.
Bag is beautiful but it took FOREVER for it to arrive. Almost forgot I bought it.
order came in about a month. the bag is a little bent after the delivery but I believe it will straight out. it's my third order. first one bought March 2017, still great so I started buying it for gifts. I recommend.
Good bag. A grainy skin
Too thin, but the summer will be good.
Use bag week-she is good. Chose the bag-like capacious and an easy-fully meet those criteria. Bag without lining, buckle on button, handle hot and thin, but comfortable to wear on the shoulder, all she wanted. The first time buy bag cheap, but remained oochen. Happy. Usually the ALI bags good more expensive. Oochen happy and the store, and purchase))
Love the bag so much definitely ordering again
Super :)