SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of minimalistc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minimalistc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice touch, cards are placed in office. The rest of the description. Thank you
For the money it is a good budget, like his wife
Super great with many card slots. Great Communication with the Seller! :)
Goods come quickly, efficiently, fit the description.
Not as expected but good
Order 11 December received the 7 January. Satisfied product and store. Recommended
thank u so much!! the delivery was super fast! thank u. will purchase from you again for sure!
Waiting For the goods less than five months. First parcel lost, store long bustled, somehow he acknowledged receipt of the goods, then, offering to send new, asking for money for the shipment. IN the end product reached, did not overpay, but nerves…
Very good, comfortable koshelёchek! A second!
Coin purse lovely! Though! Very cute peach color! Was long, but has always been in touch and warned about it, thank you!!
Nice wallet, but came with a marriage. Strap side not dyed, and everything in the description.
Purse good, nice in your hand, soft, but only that the change is not convenient pour, flat seams, come quickly.
Purse came very quickly, in good condition, for the second time in this store, Very happy. thank you very much!
Wonderful purse, many sections, Handy, but there is a slight odor's skin ". You can phone it wear, under 8 iPhone fit
The Material Is thin, but look wonderful!
Well packed, soft, high quality, flat seams.
this is a very soft and pliable wallet.
Parcel come get it fast. Purse cute, color images.
Very good except the smell
Order came a, quality is excellent! Recommend!
Buy a happy, purse is very beautiful. Delivery month.
Excellent product recommended